“The Effective Service Manager” programme was devised in 1991 to address the growing demands for specialised training and development within the Service Industry. Since which time, it has been constantly refined and has proved to be tremendously successful in helping new managers and those wanting to step up into management. Making the transition from service engineer to service manager is fraught with challenges; this programme is designed specifically to help make that transition as smooth as possible. Its modular format gives the delegates` time to assimilate new knowledge and skills and the opportunity to implement action plans in between each module. In addition, each delegate will have access to 1 to 1 individual telephone coaching should it be required.
“If our country is to survive and prosper, it can only do so by utilising to the full the latent abilities and talents of all our people, and it is the task of the managers to make that happen”
Sir John Harvey Jones
Proud Member of the:
Imagine if just by booking onto “The Effective Service Manager” programme, you enabled 50 people in Malawi to have fresh, clean water for a month? You also sponsored 40 underprivileged children in India to have a day`s education? And this all happened because of your participation. TOGETHER, WE CAN MAKE A DIFFERENCE.